Cost of Delivery
Orders over R350, free delivery
Orders under R350, R114 delivery fee
Orders which are discounted below R350 will not be eligible for free shipping
You will receive your order in 5-7 working days, this is due to delays with the couriers due to Covid-19. Thank you for your continued support.
Delivery of Goods
Amid the Covid - 19 Lockdown announcement by our President, Cyril Ramaphosa, our physical stores will be closed. However, the online store is still running and all deliveries will be fulfilled as soon as the lockdown is lifted. There will be a 100% MoneyBack Guarantee on all purchases if you are unsatisfied or simply wish to cancel your order. We thank you for your time and patience on this matter and appreciate your support at this time.
1. Purchased ”Products” will be dispatched and/or shipped within (24) hours of LUKS GROUP SOUTH AFRICA receiving receipt of payment and/or payment confirmation. Note any goods purchased from 19th December - 9th January will only be shipped on 10th January.
2. Working in accordance with our preferred couriers services’, “Normal Delivery Period”, deliveries will take between (3) and (5) working days. Unless specified otherwise. Note any goods purchased from 19th December - 9th January will only be shipped on 10th January.
3. Delivery times will vary in accordance with the geographical location of each Registered User and/or Guest (Guest Check Out).
4. While we strive to give our customers the ultimate shopping experience, at affordable rates. The delivery method of “free” deliveries is by means of a LUKS GROUP SOUTH AFRICA’S preferred courier service, and orders will need to be signed for by the person whom paid for, purchased, and/or completed the registration prior to ordering and in accordance with the relevant and applicable laws.
5. It is the customer’s responsibility to make sure that they sign for their delivery once it has reached their shipping address, and as stipulated by the customer on completing the order. LUKS GROUP SOUTH AFRICA will not be held responsible for deliveries that are not signed for by Registered Users and/or Guests (Guest Check Out).