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Customer Service: online@luks.co.za

Customer Service

Repairs

Repairs / Warranty Service

Warranty / Returns

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For all Lamy writing instruments corresponding spare parts are available which can be obtained in all specialised retail shops.

For small repairs please refer to your local retailer who has a comprehensive range of spare parts for Lamy writing instruments on stock.

In case of more difficult repairs please return your pen to our Service Centre. Please post your faulty writing instrument and its components to following address:

Lamy Repairs
Luks Group
PO Box 690
Melrose Arch
2076

Please indicate your complete address and telephone number with each repair you send us to enable us to carry out the requested repair immediately and to your complete satisfaction.

Or e-mail us your repair request via "contact" on this site.