• Official LAMY store
    Buy Official, buy safe.
  • Free & Easy returns
    See our returns policy for more info.
  • Free Shipping over R350
    Free shipping for all orders over R350. South Africa Only
  • Largest Range
    Largest range of LAMY products in Africa.

Customer Service: online@luks.co.za

Corona Virus Awareness: www.sacoronavirus.co.za

Customer Service

Repairs

Repairs / Warranty Service

Warranty / Returns

  • Help Please fill in your Name

  • Please fill in your Contact Number

  • Please fill in your Email Address

  • Please select your issue

  • Help Upload file relating to the purchase of your pen.

* Required Fields

For all Lamy writing instruments corresponding spare parts are available which can be obtained in all specialised retail shops.

For small repairs please refer to your local retailer who has a comprehensive range of spare parts for Lamy writing instruments on stock.

In case of more difficult repairs please return your pen to our Service Centre. Please post your faulty writing instrument and its components to following address:

Lamy Repairs
Luks Group
PO Box 690
Melrose Arch
2076

Please indicate your complete address and telephone number with each repair you send us to enable us to carry out the requested repair immediately and to your complete satisfaction.

Or e-mail us your repair request via "contact" on this site.