Cancellation instruction

At Lamy we would like to make your shopping experience as easy as possible. If you are unhappy with any item you have purchased from Lamy simply return it to us in its original condition with your Order Reference Number within 28 days of dispatch and we will issue a refund for the price of the item. We ask that you wrap the parcel carefully to prevent damage. We recommend that you obtain proof of posting to track the package. Your refund will automatically be processed via EFT so please include confirmation of your bank details. Please allow up to 15 business days from receipt by LAMY for the credit to appear on your statement. Unfortunately items ordered from our website cannot currently be returned to a retail store.

Please send your return to:

Lamy Returns
Luks Group
PO Box 690
Melrose Arch
2076